Privacy policy

Last updated: September 23, 2026

Ici Là Bas operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Ici Là Bas is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information:

Contact details: Name, billing address, shipping address, phone number, and email address.
Financial information: Payment card details, transaction records, form of payment, and payment confirmations.
Account information: Username, password, security preferences, and saved settings.
Transaction information: Items viewed, cart additions, wishlist entries, purchases, returns, exchanges, or cancellations.
Communications: Content provided during customer support inquiries or direct correspondence.
Device & Usage information: IP address, browser type, network connection, unique device identifiers, and navigational activity on our website.

Personal Information Sources

We collect personal information directly from you (when creating an account, ordering, or communicating), automatically via cookies and tracking technologies when navigating our site, and from third-party service providers (such as payment processors, fulfillment partners, and Shopify).

How We Use Your Personal Information

Depending on your interaction with us, we process personal information to:

Fulfil Services: Process payments, fulfill orders, handle shipments, facilitate returns, and manage your account.
Marketing & Communications: Send updates, promotional offers, and tailored online advertisements where permitted.
Security & Fraud Prevention: Authenticate accounts, verify transactions, monitor malicious activity, and protect our store platform.
Legal Compliance: Comply with applicable laws, government inquiries, civil discovery, or regulatory enforcement.

How We Disclose Personal Information

We may disclose personal information to:

Service Providers: Third parties that perform services on our behalf (e.g., Shopify, IT infrastructure, payment gateways, logistics partners, and data analytics).
Marketing Partners: Platforms supporting advertising services based on online activity.
Corporate & Legal Obligations: In connection with business transfers, legal subpoenas, or enforcement of our legal rights.

Relationship with Shopify

The Services are hosted by Shopify. Information you submit to the site is transmitted to and processed by Shopify to provide and improve our services. Shopify may use personal data in accordance with its own policies. To learn more, visit the Shopify Consumer Privacy Policy or manage your rights via the Shopify Privacy Portal.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

Security & Data Retention

While we implement administrative and technical safeguards, no security measures are impenetrable. We retain personal data as necessary to maintain your account, fulfill service contracts, resolve legal disputes, and comply with regulatory retention mandates.

Your Rights & Choices

Depending on your jurisdiction (including the UK, EEA, United States, and Hong Kong), you may have the right to:

Access, Correct, or Delete the personal data we hold about you.
Portability: Request a structured copy of your personal data.
Object / Restrict: Limit or opt-out of certain processing activities (including marketing emails via the unsubscribe link).
Withdraw Consent: Where processing relies on consent, you may withdraw it at any time without affecting prior lawful processing.

Applicable to Hong Kong Residents: We comply with the Personal Data (Privacy) Ordinance (PDPO) regarding the collection, retention, and direct marketing usage of personal data.

International Transfers

Personal data may be transferred, stored, and processed outside your country of residence (including Hong Kong and Shopify server locations worldwide). Transfers out of the EEA or UK rely on standard contractual clauses (SCCs) or equivalent adequacy frameworks.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised "Last updated" date.